Shopping Cart
0 item(s) in your cart.
The cart total is $0.
View Cart Clear Cart
All Manufacturers
Business Hours
Monday-Friday : 8AM-5PM (CST)
Shipping Cutoff Times
For Same Day Shipment:

USPS:
9:30am CST M-F
8:30am CST Sat.
UPS:
4:00pm CST M-F
Orders not received by the cutoff time will ship the following business day.

(We make every effort to ship the same day, if possible, even on late orders.)
Payment Types
Payment Types
Security
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams

Reputation
Home > STSI Website Shutdown

John 3:16
John 3:16 - "For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life." (NIV)

STSI Website Shutdown:

STSI is a small, family-owned company that has been in business since 1979, when I filed my first tax return as a sole proprietor. STSI was incorporated in 1981 and has been in the Internet retail business since 1999. However, after almost 40 years in business, it is time to transition to a different line of work that isn't so physically taxing on me and my family. As we have gotten older, it has become more difficult to keep up with the physical demands of this business, and we have also faced some persistent health issues in recent years. We have been totally committed to our customers during that time and have never taken a vacation. There have also been headwinds in the form of increasing government regulations and taxes. Ultimately it comes down to the health of our family, so we hope that you will understand why we made this difficult decision and why we couldn't provide more warning in advance.

We have already reduced prices on many of our products in order to move our inventory more quickly. These sale prices are limited to our remaining stock only. We will stop taking orders on our website sometime between October 15th and October 31st of this year. The exact date will depend on many factors, including inventory levels. We will update this page as soon as we determine the actual closing date. Any remaining inventory will be sold on our eBay Store after our website closes.

All customers who have placed orders on our website since July 1, 2018 have been notified via email regarding our shutdown plans. Thank you for your business over the years. We appreciate our many loyal customers, and we realize that our closing may be an inconvenience. Our goal was to operate this business with honesty and integrity, provide top-notch customer service, and treat everyone with respect. I hope we achieved that goal. STSI will continue to exist, but in a different form.

Craig S. Stevenson
President & CEO
Stevenson Technical Services, Inc. (STSI and stsi.com)


P.S. My family and I are extremely grateful and humbled by the responses to our shutdown email. We appreciate the kind words, the encouragement, and the prayers.

FAQs:

Q: Can we still order on your website?
A: Yes, absolutely! We will continue to run our business the way we always have, right up until the last day.

Q: I recently placed an order. Will I receive it?
A: Yes! We will continue to ship orders placed on our website until the last day.

Q: How will you handle warranty claims after you close?
A: We will continue to warrant everything we have sold, even after we close our website. (We will still be reachable via email or through eBay.)

Q: Why such short notice about your closing?
A: We had originally planned to close our website after December 31, 2018, and begin the notification process on December 1st. However, due primarily to ongoing health problems, we decided to move the target date to October 31, 2018 or earlier if possible.

Q: Why did you choose eBay to sell your remaining inventory?
A: We have been an eBay member since November 9, 1996, mostly as a buyer until sometime in 1999. We have a lot of experience using the eBay platform, and have worked very hard to build an excellent reputation. The eBay platform also also has a mobile-friendly format which our website lacked. Overall, it seemed like the best fit for our business at this time.

Copyright STSI. All Rights Reserved.
Please note that your use of the STSI web site constitutes your unconditional agreement to be bound by our Terms Of Use.
STSI Website Closing Soon